FREE SHIPPING ON ORDERS OVER $150 AUSTRALIA WIDE.

HOW TO SHOP LIVE ON FACEBOOK

OUR NEXT FACEBOOK LIVE SALE DATES ARE AS FOLLOWS:
 
Friday 27th October 2023 - 6.30pm (NSW Time)
 

WHEN DO YOU HOLD LIVESTREAM SALES ON FACEBOOK?

We aim to hold our Facebook Livestream sales every 2nd Friday at 7pm AEST (Sydney) to showcase all our new arrival stock, please like and follow our Facebook page and check for important announcements, live sale dates & times, FLASH SALES and important updates.

 

HOW DO I PURCHASE DURING A LIVE SALE?

Comment SOLD in the comment section on Facebook with the corresponding  item number of the crystal you wish to purchase EG/ “SOLD 489”.

We will then sell the item to the first person WE SEE type sold on our screen (Your comment may appear first on your screen but not always first on ours - please understand that this is beyond our control).

*** Comments not made in the above format may not be accepted so please be sure to use the correct format when making a purchase

If you are new to LIVE sales please send a message to our page with your email & postal address directly after your FIRST sold comment, we need this information if you would like to keep adding to your order and for invoicing.

MY COMMENTS ARE NOT GETTING SEEN - WHAT DO I DO?

If you feel your comments are not being seen or "filtered"  please try logging out of Facebook and logging back in again.

You can also reply to your original comment or try including an emoji with your SOLD comments.

Unfortunately Facebook comment filtering is beyond our control, We are sorry for this and hope that the above information will help to get your comments seen by us.

HOW LONG DO I HAVE TO PAY FOR MY LIVE SALE PURCHASES?

All claims must be paid for on the night of sale, prior to leaving the live stream. If you are having difficulties paying please let the host know ASAP to avoid your items going up for resale.

CAN I PAY MY LIVE SALE CLAIMS USING AFTERPAY?

Yes you can, Simply follow the prompts to checkout where you will be able to choose AFTERPAY as your payment method.

CAN I ADD PRODUCTS TO MY ORDER AFTER THE LIVE SALE HAS ENDED?

Yes you can, If you see an item that was not sold during our live sale please message our Facebook page or send us an email to cutpricecrytsals@outlook.com, if the item is still available we can add it to your order.

You can also add products that are listed for sale on our website, simply search your name or invoice number and add it to your cart and then continue shopping and adding other items, when you are done follow the prompts to checkout.

CAN I PICK UP MY ORDER?

The short answer is NO.

It’s not because we don’t want to see your beautiful faces in person, we just don’t have Public Liabilty Insurance to cover you on our premises in the unlikely event that an accident may occur. We do however have an Insurance policy that covers you at our Market stalls so if you are based in Sydney and would like to collect your orders in person get in touch with us and we will let you know where & when we will be trading at Markets. We aim to trade once Per month (Weather Permitting) as we get quite busy running our Website, Fundraising Programs and Live Sale orders to attend more often.